FAQ

Frequently Asked Questions (FAQ)

1. Are your watches original?

Yes! All our watches are 100% original and vendor-certified, ensuring authenticity, quality, and peerless performance.

2. Do you offer a warranty on your watches?

Yes, every watch comes with an official manufacturer’s warranty. Warranty details vary by brand—please check the product page for specifics.

3. What payment methods do you accept?

We accept credit/debit cards, PayPal, Apple Pay, Google Pay, and other secure payment options available at checkout.

4. How long does shipping take?

Shipping times vary based on your location:

  • Domestic Orders: [X–X] business days
  • International Orders: [X–X] business days
  • Express Shipping: Available at an additional cost

5. Do you offer free shipping?

Yes! We offer free shipping on all orders above [X amount].

6. Can I track my order?

Absolutely! Once your order is shipped, you will receive a tracking number via email to monitor your package.

7. What is your return and exchange policy?

We accept returns and exchanges within [X] days of delivery, provided the watch is unused, in original packaging, and with all tags intact. For full details, visit our Returns & Exchanges page.

8. How can I contact customer support?

You can reach us via:
📧 Email: [Your Support Email]
📞 Phone: [Your Contact Number]
📍 Live Chat: Available during business hours

9. Do you offer international shipping?

Yes! We ship worldwide. Shipping costs and delivery times vary by location.

10. Are your watches water-resistant?

Each watch has different water resistance levels. Please check the product description for details or refer to the manufacturer’s guide.